Occasionally we run deal site ads, and offer coupons to customers who are on our opt in newsletter emails. These ads typically bring up questions about how to get the most value from your coupon. Below is a list of some of the most commonly asked questions regarding the use of these coupons. If you do not see your question below, please feel free to contact us by phone, email, or post in the comments below.
Q. Can my stairs be considered one area? A. Unless your coupon specifies stairs, they are not included.
Q. Can I use this certificate towards an area rug? A. Only if your coupon is specific to area rug cleaning such as Persian, oriental, or specialty rug cleaning. Area rugs come in a variety of shapes, sizes, and materials and many require specialized care. If your coupon is for rooms then it will not apply toward area rugs.
Q. I see you offer a dry cleaning process. How does it compare to steam cleaning? A. It is highly effective. Both methods can offer great results as long as the cleaners are well trained, and are using quality products. We have been cleaning carpets, as a family, for over 25 years, and use high-quality products to ensure the best cleaning possible. We are so positive that you will love the service, that if you don’t like it when we are finished you don’t pay. We also offer a 30-day guarantee for any trouble spots that might come back as well as new accidental spills. So just call us and we’ll come back out at no charge and take care of it.
Q. My Living room & dining room are combined. Does this equal one or two areas? A. Combination rooms are considered two rooms.
Q. What if my room exceeds the square footage allowed on the coupon? A. If your room exceeds the square footage of the coupon you will be charged for an additional room. Each room is allowed 320 square feet so please plan accordingly.
Q. My coupon is for 2 rooms. If my square footage is less than what is listed on the coupon can I apply it to additional rooms. A. No.
Q. Can I add additional work if I have more that needs to be done? A. Yes, you can add it when you schedule your appointment, or at the time of service.
Q. Do you have any additional fees I should know about?
A. Travel fees only apply to appointments outside of our service area. If the cleaner must pay for parking it will be added to your bill. If you have an apartment or condo, above the 3rd floor, that doesn’t have a working elevator we can use, there will be additional charges. Other than that the only additional charges assessed would be if you exceed the limitations of your voucher, add additional cleaning, or if you use one of the optional products such as our soil retardant, sanitizer, injections, or red out.
Again please feel free to let us know if you have additional questions. Call us at 303.993.6751.
We look forward to cleaning your carpets in the North Denver Metro Area.
Ready to schedule and appointment? Call 303.993.6751
Hello Jeanne, That special ended, but we do have some others running. Check out our coupon page or you can call me as well. We are currently offering 3 rooms and a hall for $99.95 with the coupon. Additional rooms are $30.00 each. I hope this helps you. Please let me know if you have any other questions. Thanks, Joni Scudder 303.993.6751
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The Pristine Carpet Cleaning family has been professionally cleaning carpets, and upholstery for over 35 years. Earlier in 2011, the boys came home from the US Marine Corps and decided they wanted to start cleaning carpets again. So, Ed the owner came out of retirement and started Pristine Carpet Cleaning. Ed's wife Ginger, and daughter Joni also joined the team.