Pet Odor Removal 

General deodorizer is now included in the cost of our basic cleaning. The deodorizer will take care of some surface odors like the wet dog smell, but will not remove pet urine odors.

Wall-to-Wall pet odor treatment is $40 per 200 square feet. This is fantastic for occasional pet accidents, vomiting, or diarrhea.

Injections – $12 per injection covers about 6 inches to 1 foot in diameter. Injections are used to treat heavy urine problems in the carpet. When pets frequent the same areas, they can breach the padding and hit the subfloor. If you do not treat the area all the way down to the floorboards, then the odor will remain. Treating the area by injection is very effective at removing odors deep within the carpet and padding.

Recommendations may be for one product or potentially both.

Time Frames – Odor caused by urine can take some time to eliminate. Odor elimination is not an exact science. Sometimes it takes 3-5 treatments to eradicate the problem completely.

At Pristine Carpet Cleaning, we are committed to providing effective and thorough pet odor removal services. To ensure the best results, please review the following important information about our process:

🔁 Multiple Treatments May Be Required

Pet odors that have deeply penetrated carpet fibers or subflooring may necessitate three to five treatments, depending on the severity of the contamination.

🧪 Two-Step Treatment Approach

Our process includes:

• Surface-Level Treatment using a general pet odor neutralizer.
• Deep Odor Elimination with injectable enzyme solutions targeting subsurface odors.

⏳ Enzyme Activation Period

Our enzymatic treatments remain active for up to four days. If odors persist beyond this period, we recommend scheduling a follow-up treatment.

Please note: As the first treatment starts to break up the urine and salts, it will bring them to the surface of the carpet. This may cause the odor to become more noticeable temporarily.

✅ 30-Day Satisfaction Guarantee

We guarantee pet odor removal when:

Your cleaner will assess the carpeted areas and locate problem spots. After the evaluation is complete, they will recommend a course of treatment.

Use the recommended treatment provided by your cleaner to receive the 30-day pet odor elimination guarantee.

The products must be allowed to run their four-day course. If you still smell the pet odor after 4 days, you need a retreat. Call us as soon as possible to schedule a return visit. We will return as many times as needed within 30 days of the original cleaning at no additional charge. This time frame allows for about four to five treatments.

The guarantee does not cover odors coming from your air vents, damage to your walls, or other hard surfaces in your home. However, we can help you locate these problem areas and recommend products to take care of them.

🚫 Pet Access During Treatment

To ensure the effectiveness of the treatment, please keep pets out of the treated areas throughout the treatment and enzyme activation period.

1. Restrict pet access to treated areas for the duration of the treatment and enzyme activation period to ensure optimal results. Continued pet urination in treated areas may compromise the effectiveness of the Services.
2. Contacting the Company after four (4) days to schedule any necessary follow-up appointments if odors persist.

1. The Company does not guarantee complete odor removal in cases where pets continue to urinate in the affected areas.

2. The Services provided are not intended to alter or correct pet behavior.

Disclaimers

Pet odor treatment will not change the territorial behavior of your pet. If the behavior continues despite your efforts, your pet may need additional training. Check with your veterinarian for additional recommendations.

Pristine Carpet Cleaning reserves the right to refuse service if the urine problem is such that we do not believe we can improve the situation. Our goal is to leave you in a better situation than when we arrived. If we do not feel that is possible we will not charge you for the visit.

We use two different methods to locate where odors are coming from. 

1. Black light 

1. We stick our noses in the carpet.  

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